Process development in general is of course about documenting work methods and processes This is the first part, but what will really make a difference is about making sure that the processes work, have the proper support and management over time and all in all provide the value intended. The Penguin has plenty of experience from implementing, developing and supporting organizations in getting the best out of their processes.

Most organizations are good at what they are doing. But there is not one organization that can't improve some aspects of its tasks. When an organization wants to improve their processes there is usually some “low hanging fruits”, some easy adjustments, that makes sense to everyone and also gives positive results, we call this type of improvement “The obvious zone”. But when an organization really want to boost their efficiency, get the most value of their processes and release all the energy of all co-workers, an entry to the other zone, the “Zone of Improvements” is required. We can help you navigate in this zone, we will assist you in choosing vital improvements first, getting great results quickly and with minimum effort. Let us help you calibrate your efforts where they will deliver the best results.

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